Magix Buttons ships worldwide and is based in The Netherlands. All products are shipped from The Netherlands. All products are shipped in a professional manner. Magix Buttons uses bubble wrap and other protective materials for shipping. Also all products are sent using cardboard boxes for maximum protection. It is advised to use insured shipping for expensive products. Magix Buttons is not responsible for damage and losses during shipment. It is also possible to pick up your order. Please contact us via info@magixbuttons, stating the order number, if you want to pick up your order.